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Coordinating Care During COVID-19 with Generations

Generations is a patient-focused, HIPAA compliant, comprehensive system designed to help care teams stay safe while delivering quality care.

Coordinating Care During COVID-19 with Generations

Generations is a patient-focused, HIPAA compliant, comprehensive system designed to help care teams stay safe while delivering quality care.

Communicate Efficiently and Securely

Tools such as Secure Messaging and Document Management allow care teams to communicate efficiently and securely share essential documents. Better communication means safer care and improved health outcomes. Caregivers can use the Generations app in English and Spanish.

Protect Caregivers and Recipients of Care

Comprehensive tools such as Caregiver Screening, Vaccination Tracking and Client Wellness improve continuity of care and streamline COVID-19 symptom tracking. We are dedicated to developing additional technology to keep your teams safe.

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Ensure Quality Care is Delivered

Easily track the delivery and the outcomes of every point of care. Missed visit alerts, Client Wellness alerts, and custom care plans are just a few of the tools your team can use to ensure the best care is always delivered.

Deliver Family-Centered Care

Valuable communication tools for recipients of care are built into the Generations mobile app. Earn the trust of clients and their family members with features like Document Management, Caregiver Bios, and schedule and care plan visibility. 

"We started early with notifications to field staff and I can’t tell you how far ahead of this it made us...I just can’t tell you how well it fit into our emergency preparedness plan. Please relay to all of the Generations folks we are grateful for everyone’s help and how much the program has helped our employees and clients stay safe!"

– Dawn, Home Care Admin in Maine

Generations Blog: COVID-19 Posts

Webinar: Coordinating Care During COVID-19 with Generations

Watch the recorded webinar to learn about the ways Generations Homecare System is helping providers keep care teams and recipients of care safe, while delivering reliable quality care.

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Ensure exceptional care is always delivered.

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Protect caregivers and recipients of care.

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Communicate efficiently and securely.

Watch the webinar

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COVID-19 Resources and Links

Webinar: Coordinating Care During COVID-19

Watch the recorded webinar to learn about the ways Generations Homecare System is helping providers keep care teams and recipients of care safe, while delivering reliable quality care.

Communication Tool Sheet for the Deaf or Hard of Hearing

The Massachusetts Commission for the Deaf and Hard of Hearing (sourced via the Home Care Alliance of Massachusetts) created this communication tool sheet for those who are deaf or hard of hearing. Use the images and symbols to improve communication with recipients of care.

COVID-19 Fact Sheets from the CDC

Click here for print resources and fact sheets provided by the CDC.

Resources include:
-What to do if you are sick fact sheet
-Stop the spread of germs poster
-How to put on and take off PPE poster

Home Care Association of America Resources

Home Care Association of America (HCAOA) has a comprehensive library of COVID-19 resources. They have made these resources available to the public.

Resources include:
-Sample “essential worker” letters
-COVID-19 Employer FAQ
-Protocols for agencies with no known exposures to COVID-19

Generations is built with comprehensive tools to help care teams deliver quality care during this public health event

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HIPAA Compliant Caregiver Messaging

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COVID-19 Caregiver Screening

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Family Portal and Cargiver App

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Unlimited Support & Training

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Document Management Center

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Electronic Visit Verification (EVV)

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Electronic Billing and Medicaid Interfaces

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Payroll Interfaces

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Referral Source Management

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Real-Time Client Wellness Alerts

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Quality Assurance Check-Ins

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And So Much More

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